The Owner of the business had unsuccessfully defended two cases for Unfair Dismissals. He had lost a degree of credibility and influence over his remaining Staff. The Owner did not know how to recover the situation & was at the point of ‘giving up’.
An individual Staff Member was not performing at an acceptable level, was ‘surfing the internet’ during working hours and this was having both a detrimental effect on the remaining staff morale and the Company missing key project deadlines.
Individual Staff Member had an absenteeism rate of 12%, some of which was on an intermittent basis, and was late reporting to work on a regular basis.