074 912 3150 info@boydhr.ie

ABOUT BOYD HR

About Boyd HR Human Resource Services Donegal 

Our Founder

Our late founder Michael Boyd was a science graduate and spent the early years of his career working in Multinational Pharmaceutical, Electronic & Medical Device Industries, where he held a number of positions in Research & Development, Quality Assurance, Manufacturing, Training & Development and Human Resources.

In 1999 Michael identified an opportunity in the marketplace to provide HR on an outsourced basis to SME’s that could not justify having dedicated HR Professionals. Today, 25 years later, Boyd HR employs five staff in the provision of this service to over forty Client Companies in the North West.

Michael was also a Chartered Member of the Institute of Personnel Development (CIPD), an Associate Lecture with the National College of Ireland and was a past President of the Letterkenny Chamber of Commerce & Industry. He was also a member of IBEC and the Small Firms Association.

Michael Boyd HR Donegal
Boyd HR Donegal Team

What To Expect When Working With Us 

When you work with us you can expect to see desirable and sustainable improvements in your teams’ performance and productivity. Team members will participate more actively, conflict will be reduced significantly and results will come with a lot less struggle and effort.

Our Uniqueness

We work with the Managing Director or the Manager of our client organisations in order to clearly define the results they want to achieve. We then put a step-by-step action plan in place in order to realise the desired results. We work with some of the largest employers in the North-West and across Ireland along with many small progressive businesses. We have learnt ‘Best Practice’ from Leading Multi-Nationals and successfully transferred this knowledge to our client organisations.

Guiding Beliefs or Values

At least 90% of all problems in organisations are in the systems” – Dr W. Edwards Deming.

We are very much influenced by Deming. When there is an issue in an organisation we look for systemic failures in the first instance. If someone is not performing at the level they need to be performing at, or behaving in a way that they should behave, we first look to see:

  • if the individual clearly knows and understands as to what exactly they are responsible and accountable for;
  • if they know how they should behave;
  • if they have the requisite knowledge, skills, attributes and attitude to carry out their role effectively;
  • the level of leadership capability in an organisation;
  • the performance management processes; and
  • the recognition and reward systems in place.

Our Approach

We critically look at where the organisation is at in the market place, consider the environmental influences acting on it, pinpoint and get agreement with the Directors as to the key issues affecting the business and propose a work-plan detailing desired outcomes requiring resolution.

Expected Results

Clients who use our services are ensured that they are WRC compliant. Employers who have sought and followed our advice have never lost a case that went before an Independent Adjudication Officer, Workplace Relations Commission (WRC) or an appeal to the Labour Court.
How Boyd HR work and Our Processes

Meet Our Team

Garvan Gallagher Boyd HR Donegal
Garvan Gallagher
Managing Director
Nicola Gallagher Boyd HR Donegal
Nicola Gallagher
Senior HR Consultant
Laura Dooher Boyd HR Donegal
Laura Dooher
HR Advisor
Noel Heavey Boyd HR Donegal
Noel Heavey
Accounts & Admin Officer
Zara Blaney
HR Administrator
Phillip Gillespie Boyd HR Donegal
Phillip Gillespie
Workplace Investigations

What Our Clients say about us

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I have been working in the area of tax and accountancy for over twenty years and during that time business clients have always, without exception, confided details of the difficulties they experience in relation to the management and performance of their staff.

As an employer myself, I too have often found the area of human resources and employment legislation quite daunting and somewhat difficult to manage. It is a complex area and it is essential for the protection of your business that you have the correct systems and procedures in place. My decision to engage the services of Boyd HR to assist me in this area has certainly proved to a worthwhile investment towards to development and growth of my business.

In addition, assisting our firm in ensuring that the appropriate safeguards are in place for dealing the with the recruitment of staff, Michael Boyd and his team have provided me with some extremely valuable advice in relation to how to effectively deal with challenging issues that sometimes arise within a workplace environment.

Michael always provides the right level of guidance that allows me to reach positive outcomes but at the same time ensuring that I take responsibility as the business owner. I have no hesitation in recommending Michael and his team with absolute confidence that the advice and services that Boyd HR provide to business owners will be in their best interests.

It is with sincere gratitude that I wish Michael Boyd and his team at Boyd HR, every success in the future development of his business.

5
Edwin Foley
Principal Partner
Edwin Foley & Co. Chartered Accountants, Letterkenny
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I am a local pharmacist based in Donegal town for over 40 years and in Mountcharles for over seven years. In February 2015, after contacting you for advice on a staffing issue, you came to our home (a private venue) and were able to advise in a factual, concise, point by point basis that enabled me to approach the staff member in question with confidence knowing I am versing my concerns in the correct way that will not cause offence yet they are able to understand what I want going forward.

I was so impressed by your expertise, I knew I needed for my organisation, a full review of my staff employment contracts. Again, you visited our home to discuss, confidentially, our staff on a case by case basis in relation to hours worked, rate of pay, holidays due, what to do in case of bank holidays and lots more. To finish, we met again in your office in Letterkenny to finally get everything exact.

What was produced were excellent staffing contracts, a staff handbook, and for me, a confidence that as an employer I am doing everything by the letter of law. I had a very recent staff incident that on your verbal advice (at 10.15 pm) followed up by written advice the following morning at 8.45 am, I was able to approach the staff member in question on opening at 9.15 am and solve the incident knowing what and what not to say. Michael, I have used your professional advice and Human Resource service for years now and I am extremely satisfied with your services.

I would class Boyd HR as an emergency service that you do not appreciate until you need it, and thus with confidence that I can recommend Boyd HR to fellow employers. Wishing you and the team at Boyd HR the much-deserved success going forward.

5
Joe Britton
Managing Director
Britton’s Pharmacy, Donegal Town
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The rules, regulations and laws of employment are an ever-evolving sector of industry with which all employers must acquaint themselves, keep up to date and adhere to.

As a business owner and employer in residential care, having the time required to do so can be onerous and take me away from concentrating my skill and expertise in the operational areas in which I’m most qualified and prefer to spend my time, which is caring for my residents,

Michael and his partners at Boyd HR in Letterkenny have enabled me to do this and given me the confidence to know that I and, importantly, my employees are receiving up to date, qualified and professional advice.

Boyd HR has advised me on many personnel matters from Employment Law, contracts of employment, mediation and, disciplinary issues.

Senior members of my staff have also gained invaluable knowledge and benefits from attending their leadership courses over recent years.

I thank and highly recommend Boyd HR for their support to me and my business.

5
Anne Gallagher
Proprietor of Hillcrest House and Lodge, Letterkenny
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Michael at Boyd HR has played an invaluable role in building my 2 businesses so successfully over the past 22 years (EMSC Montessori Ltd Letterkenny Co Donegal & Benbulben Creche Ltd Sligo).

The excellent support, guidance, empathy, reassurance, professionalism and customer care that I have received from Boyd HR has made operating my businesses so enjoyable, meaningful and successful.

Michael has a great calm way of connecting with people and has always advised me with good clear guidance, positivity, reassurance, resulting in great outcomes.

Michael’s practical approach gives you great peace of mind. Running a business can be a lonely place but with Boyd HR’s support, you are never on your own.

I would strongly recommend Boyd Hr and I can assure you they will be with you all the way.

5
Maureen Walsh
Managing Director
Errigal Montessori School and Creche, Letterkenny
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When it comes to HR there are lots of companies that talk a good service, but Boyd HR are truly genuine and ‘walk the walk’ with practical feet.

Although located up in Letterkenny, Co. Donegal, I have immediate access to a dedicated Account Executive who is on hand to enable us to resolve any staffing issues with confidence.

Having Boyd HR ‘mind my back’, I can concentrate on running my pharmacy business with confidence. Engaging Boyd HR has proved to be a great business decision for me.

5
Martin Murphy
Kinsella’s Medical Hall, Edenderry
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Letterkenny Chamber of Commerce has worked with Boyd HR for a number of years. Recently, they worked with us closely on a complicated personnel matter.

They were thorough, efficient, provided us with expert advice and stepped us through a detailed process meticulously.

Boyd HR is an expert in their field, offers advice and support but more importantly, works with Clients each step of the way.

I would highly recommend Boyd & Associates for their integrity, expertise and efficient approach.

5
Toni Forrester
CEO
Letterkenny Chamber of Commerce
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Engaging Boyd HR gives us peace of mind by ensuring that we have all the policies and procedures in place to be compliant with employment legislation.

It is also a comfort to know that they are at the end of the phone whenever we need any help or guidance with our HR issues.

5
Andy Basset
Director
Accubook Ltd
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I worked with Michael on a Business Development Programme for a Client of Michael’s.

Michael displayed a tremendous capacity to understand the issues facing Owner/Managers, to help them face the issues and to work with them to deliver and implement practical improvement plans.

5
Jim Cahill
Principal
Cahill & Associates, Galway
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Boyd HR provide an objective and experienced view point and have the capacity to listen to and challenge my thinking in a very constructive way.

They have helped us in the repositioning of the business and have supported us through a major change programme.

They have a very down to earth and practical approach and the results delivered by Boyd HR exceeded our expectations.

5
Sean McDermott
Managing Director
Kirchhoff Ireland Ltd
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I had the unfortunate experience of dealing with a dishonest employee which led to a dismissal and eventually to a court case.

During the case it was noted that the fair and equitable manner in which we carried out the investigation in accordance to advice and support from Boyd HR was to be commended and that due to the diligence and professionalism the facts of the case were irrefutable.

I would like to thank Michael and his team for their support and advice during this issue.

5
Tom Murray
Owner
Murray’s Pharmacies, Donegal