I am a local pharmacist based in Donegal town for over 40 years and in Mountcharles for over seven years. In February 2015, after contacting you for advice on a staffing issue, you came to our home (a private venue) and were able to advise in a factual, concise, point by point basis that enabled me to approach the staff member in question with confidence knowing I am versing my concerns in the correct way that will not cause offence yet they are able to understand what I want going forward.
I was so impressed by your expertise, I knew I needed for my organisation, a full review of my staff employment contracts. Again, you visited our home to discuss, confidentially, our staff on a case by case basis in relation to hours worked, rate of pay, holidays due, what to do in case of bank holidays and lots more. To finish, we met again in your office in Letterkenny to finally get everything exact.
What was produced were excellent staffing contracts, a staff handbook, and for me, a confidence that as an employer I am doing everything by the letter of law. I had a very recent staff incident that on your verbal advice (at 10.15 pm) followed up by written advice the following morning at 8.45 am, I was able to approach the staff member in question on opening at 9.15 am and solve the incident knowing what and what not to say. Michael, I have used your professional advice and Human Resource service for years now and I am extremely satisfied with your services.
I would class Boyd HR as an emergency service that you do not appreciate until you need it, and thus with confidence that I can recommend Boyd HR to fellow employers. Wishing you and the team at Boyd HR the much-deserved success going forward.